Course record MKT

MKT 4351

Customer Relationship Management

Texas Tech University

Grade distribution unavailable7 professors
Evaluations: 2001–2026
Flunk Score—
Not enough comparison data

This course does not have a reliable within-school grade or evaluation comparison yet.

Professors 7 of 7

Patrick M. Dunne 90 median item responses 4.06Eval / 5
Overall4.06 / 5

90 median item responses

Scale 1–5
Course was organized4.13
Course assignments facilitated learning4.25
Opportunities to be successful in course4.21
Overall course helped learn required concepts/ skills3.85
Instructor helped to understand relevance of course content4.15
Instructors teaching methods helped to learn course content4.21
Instructor presented material in way that helped engage in course3.69
Instructor tailored instructions/ lessons to variety of perspectives4.00
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Tilmann Wagner 72 median item responses 4.88Eval / 5
Overall4.88 / 5

72 median item responses

Scale 1–5
Course was organized4.64
Course assignments facilitated learning4.84
Opportunities to be successful in course4.93
Overall course helped learn required concepts/ skills4.96
Instructor helped to understand relevance of course content4.97
Instructors teaching methods helped to learn course content4.86
Instructor presented material in way that helped engage in course4.99
Instructor tailored instructions/ lessons to variety of perspectives4.83
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Tillmann Wagner 60 median item responses 4.79Eval / 5
Overall4.79 / 5

60 median item responses

Scale 1–5
Course was organized4.62
Course assignments facilitated learning4.79
Opportunities to be successful in course4.82
Overall course helped learn required concepts/ skills4.81
Instructor helped to understand relevance of course content4.87
Instructors teaching methods helped to learn course content4.83
Instructor presented material in way that helped engage in course4.84
Instructor tailored instructions/ lessons to variety of perspectives4.76
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Atul Parvatiyar 11 median item responses 4.22Eval / 5
Overall4.22 / 5

11 median item responses

Scale 1–5
Course was organized4.12
Course assignments facilitated learning4.25
Opportunities to be successful in course4.27
Overall course helped learn required concepts/ skills4.28
Instructor helped to understand relevance of course content4.31
Instructors teaching methods helped to learn course content4.14
Instructor presented material in way that helped engage in course4.17
Instructor tailored instructions/ lessons to variety of perspectives4.20
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Arunachalam Swaminathan 21 median item responses 4.74Eval / 5
Overall4.74 / 5

21 median item responses

Scale 1–5
Course was organized4.76
Course assignments facilitated learning4.77
Opportunities to be successful in course4.81
Overall course helped learn required concepts/ skills4.67
Instructor helped to understand relevance of course content4.75
Instructors teaching methods helped to learn course content4.73
Instructor presented material in way that helped engage in course4.76
Instructor tailored instructions/ lessons to variety of perspectives4.70
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Dennis Arnett 55 median item responses 4.44Eval / 5
Overall4.44 / 5

55 median item responses

Scale 1–5
Course was organized4.37
Course assignments facilitated learning4.46
Opportunities to be successful in course4.27
Overall course helped learn required concepts/ skills4.48
Instructor helped to understand relevance of course content4.47
Instructors teaching methods helped to learn course content4.48
Instructor presented material in way that helped engage in course4.50
Instructor tailored instructions/ lessons to variety of perspectives4.47
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Carmen-Maria Albrecht 53 median item responses 4.29Eval / 5
Overall4.29 / 5

53 median item responses

Scale 1–5
Course was organized4.14
Course assignments facilitated learning4.10
Opportunities to be successful in course4.00
Overall course helped learn required concepts/ skills4.55
Instructor helped to understand relevance of course content4.45
Instructors teaching methods helped to learn course content4.37
Instructor presented material in way that helped engage in course4.58
Instructor tailored instructions/ lessons to variety of perspectives4.16
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Course documents

Syllabi 5

University library ↗

University-published syllabi. Dates apply to these documents, independently of the grade data range.

Fall 2026 · Section not specified

Instructor not extracted

Read syllabus Checked 2026-09-09
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