Course record MNA
MNA 2161
Customer Service Management
289 grades9 sections1 professor
Grades: 2022–2025
Flunk Score30/100
Below averageGrade record
3.17
average GPA across 289 grades
79%
A or B
of 289 grades
17.2%
D, F or withdrew
of 314 enrolled
52.6%
A
152
26.3%
B
76
11.1%
C
32
0.7%
D
2
9.3%
F
27
8.0%
W
25
A–F are shares of 289 letter grades · W is a share of all 314 enrolled
How the averages compare
Against other MNA courses, and against the university
- 3.16School average
- 3.17MNA 2161
- 3.22MNA courses
Average GPA · Zoomed GPA scale
Lower averageHigher average
Lower averageHigher average
Every term against the 3.17 average
6 terms
Fall 2022Spring 2025
9 sections · 6 terms · Fall 2022 – Spring 2025
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